How long does it take to produce custom-made goods?

Custom production usually takes up to 10 working days from order confirmation and clarification of all details such as dimensions, colour, material and any personalisation.

How the whole process works:

1. You contact us – by phone or e-mail and tell us what you need
2. We clarify the details – dimensions, material, colour and any embroidery
3. We confirm the order and delivery date – we will always inform you about the exact dispatch date
4. We produce and dispatch your order – within 10 working days, your custom order is on its way to you

In the case of more complex or larger orders, such as larger batches for kennels or specific combinations of materials, we will always inform you in advance if the production time may be longer.

 +420 604 844 666 |  info@coolpet.eu

Do not hesitate to contact us – we will be happy to explain the whole process and guide you from the first question to the delivery of the finished product.